Webstorm Newsletter - 15 December 2007

X-Mass newsletters 2007

Handy Holiday Tips:

If you are going away for a few days;

• Office break-ins on the increase, so make sure your insurance is up to date and fully covers your computing components, and if you are going away, rather lock these items safely away.
• Disconnect your electronic devices from the power supply as well as the telephone lines. This will prevent:
  • Electrical surge and lightning damage.
  • Unwanted traffic on your data connections
• Make a backup of the data on your PC's and store it off site
• Make sure you have someone clean out your regular postbox frequently. There is nothing more evident of an empty home than a postbox bulging with mail.
• Remember that you can retrieve and send your email from the internet at any PC with connection to the Internet; from anywhere in the world. Just follow the easy tutorial listed below. If you are unsure, call our support team to assist on 086 1101 527.

Email on The Move - Or how I came to love my webmail

Point your browser to Webstorm.co.za and click on either the:

• Webmail login link on the Home Page

or

• The Webmail link from the Customers Menu

Enter your full email address in the login field and your email password in the password field. This will now log you into the webmail application.

If you are on your personal computer you can check the remember me box, in order to not have to re-enter your email details. If you are on a public computer, for example in an internet cafe or a public library, rather leave this box unchecked as any subsequent users can then log into your email.

Smarter Internet Usage can cost you less.

If you are one of the thousands of users that find the Internet playing a bigger role in your life every day, you may also be one of the thousands having to "Top Up" your account as it gets depleted before the month runs out.

If this is a regular occurence in your life, have you considered upgrading to the next bundled package? The larger bundles are more cost effective per gig and will save you substantially in the long term as well as alleviating the irritation of getting disconnected prior to month end, especially when you are in the middle of doing important financial transactions.

ADSL Stats Redux.
If you are wondering what your daily and monthly stats look like, we have just revamped the adsl stats page to make it easier for you to understand graphically what your usage trends are.

Point your browser to Webstorm.co.za and click on either the:

• Adsl Usage Reports link off the Customers Menu

or

• The ADSL Usage Reports Link on the main page

This will take you through to the ADSL control panel login screen, here you are requested to enter your username and password.

The username is your full adsl login name including the @ symbol and realm.
ie myusername@webstorm-dsl.co.za

The password required is the same authentication password that is used to log on using your ADSL account.

If you are unsure please call the support staff on 086 1101 527

Here you will be presented with a monthly overview of your usage, on the top graph is the total of your montly cap that you have used, expressed as a percentage, and below you can see your usage broken down into individual days.

The coloured portions of the lower graph represent your uploaded and downloaded content respectively.

On this screen you can see your last 3 months proir to the current's usage. This should give you an accurate indication of your usage trends.

Again the usage is split into uploaded and downloaded portions.

Special Offer:

Protect your Telkom Line. 78% of lightning damage occurs via the telephone line, so Webstorm offers you a neat little gadget from Mecer that will help protect you against any possible phone line strikes.

The cost is only R35.00 , get yours today !

A reminder to our valued clients.

IT Support Policy: (abridged)

Webstorm values the support of many IT companies all over South Africa and as such will always recommend clients to continue supporting their Webstorm Resellers. In the events that our clients do not have access to an IT support company and require service call outs or IT related services, Webstorm does have a specialist IT division that may be contacted to fulfill these needs.

Call out hours are from 8am to 5pm Monday to Thursdays and 8am to 3pm on Fridays. All requests for services must be in writing and are subject to the availability of our teams

Eskom Load Shedding continues

As demand increases, Eskom had to start its 'load shedding' process. Data centers in Cape Town, Durban central and Kloof remain unaffected as Webstorm is fully protected against power failures and interruptions. Our systems run on state of the art UPS and Power Generators. The Webstorm NOC (Network Operations Centre) in Kloof will be fully functional during load shedding times. Webstorm does not expect any interruptions in service delivery.

Have A Great Festive Season

Regards, The Webstorm Team